We are committed to delivering your order with care and efficiency. Our team processes all orders within 1-2 business days after payment confirmation, ensuring your items are carefully packed and dispatched. Whether you're shopping for performance-driven footwear or elegant designs, we prioritize secure packaging to protect your purchase during transit. Orders placed before 12 PM EST are typically processed the same day, while weekend orders are handled on the next business day.

Delivery times vary based on your location and shipping method. Domestic orders generally arrive within 5-10 business days after dispatch, while international shipments may take 10-20 business days. Note that unforeseen circumstances like weather delays or customs inspections may occasionally extend delivery windows. For time-sensitive needs, we recommend placing your order well in advance.

We offer the following shipping options:

Standard Shipping (10-15 Business Days): $15 for orders totaling $0-$60.
Free Shipping (10-15 Business Days): Applies to orders of $60 or more (maximum order value: $9999).

Shipping fees are automatically calculated at checkout based on your order subtotal and destination.

We currently ship to most countries worldwide, including the United States, Canada, European Union nations, Australia, and select Asian territories. Some remote locations or regions with complex import regulations may require additional shipping time or be excluded from delivery. During checkout, our system will confirm whether we can deliver to your address. For specific inquiries about your region, please contact [email protected].

Once your order ships, you'll receive a confirmation email containing your tracking number and a link to monitor your package's journey. Most carriers provide real-time updates, including estimated delivery dates. If you haven't received tracking information within 3 business days of ordering, please check your spam folder or contact us for assistance.

While we strive for timely deliveries, occasional delays may occur due to carrier issues or customs processing. If your tracking shows no movement for over 7 business days or if the estimated delivery date has passed, please email [email protected] with your order number. We'll investigate with the carrier and keep you informed. For lost packages, we typically initiate a replacement or refund process after 15 business days of non-delivery (timeframes vary by destination).

International customers are responsible for any customs fees, taxes, or import duties imposed by their country's regulations. These charges are separate from your order total and are typically collected by the carrier upon delivery. Since these fees vary widely by location and item value, we recommend consulting your local customs office for estimates. Unfortunately, we cannot prepay these charges or declare packages as gifts to avoid fees, as this violates international shipping laws.